It is important to note the reliability of an online backup company to ensure that your files stay safe and secure. IBackup has been around for more than five years and their parent company is Pro Softnet Corporation. IBackup offers FAQs, but no forums, tutorials or searchable knowledgebase. We found their customer support, as a whole, to be above average and their phone support to be very helpful. Their live chat and email support are available 24/7. IBackup’s phone support is available Monday through Friday, 6 a.m. IBackup plans range from $14.95 for 15 GB to $399.95 for 400 GB. IBackup’s professional plans have server backup capability that allows you to back up a computer running on a server operating system. They also offer a 15-day free trial of up to 5GB. IBackup offers both business and personal plans, and they let you upgrade from a personal to business plan without having to re-upload your files. IBackup also offers a smartphone app for iPhone. Their service is compatible with both Macs and PCs. They let you go back and restore deleted files for an indefinite amount of time for up to 30 versions. They also offer a “Restore Wizard”, a step-by-step process that helps you restore lost files to their proper place on your computer. IBackup offers file sharing capability, which allows you to share your files with others. They also let you create different versions of files. They allow you to customize your backup sets so that it will only back up the files you want, such as images, videos, documents, songs, etc. IBackup performs incremental backups, meaning it only backs up new or changed files, which saves bandwidth and keeps future backups from slowing down your computer. You have the option of setting your backups to be performed continuously or on a schedule. Using IBackup is as easy as downloading their software and then selecting the folders you want to have backed up.
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